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Customer Service and Sales Rep.-One Main Financial-Del Rio

OneMain Financial provides personal loans with customized service at local branches nationwide.
With infrastructure in lending that dates back to 1912, we have assisted people with achieving their goals and dreams for generations.
Our personalized loan solutions offer customers a simple and straight-forward loan application, fixed rates, fixed payments, clear terms and multiple payment options.
The Branch Account Executive's key responsibilities include selling loans and insurance products, providing evaluations of credit worthiness, closing the sale, recommending solutions to difficult delinquent accounts, performing administrative tasks and servicing accounts.
Additionally, the scope will consist of but not limited to:
o Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goalso Effectively identify customer credit needs and provide appropriate loan solutionso Build strong, trusting relationships with new and existing customersProvide exceptional service to ensure customer satisfaction and a continued relationship with OneMain Financialo Work as an individual contributor and collaborate as a team to achieve business/organizational goalso Work directly with customers through the entire lending cycle from loan application to loan closingo Ensure that all lending documents and processes are completed per internal policies /processeso Manage collection activities including processing payments and consulting with customers on loan payments for past due accountsThe information listed within this description summary is intended to indicate the general nature and level of work.
It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities and/or minimum qualifications required of an employee assigned to this position.
QualificationsThe minimum qualifications for this position include:
o Must be 18 years of age or older o High School diploma or equivalent o Minimum of two years directly related sales experience in a similar industry preferred Bilingual English/Spanish o Effective communication skills that demonstrate the ability to work directly with people in a customer service capacityo Computer literate o Willingness to work flexible hours.
Typical office hours are M,W,F-8:
30 a.
m.
to 5:
30 p.
m.
, T, Th-10:
00 a.
m.
to 7:
00 p.
m.
Saturday 9:
00 a.
m.
to 12:
00 p.
m.


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